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ABOUT ITP

IT + Security Built to Help Service Firms Grow

Our team of IT service providers brings enterprise-level strategy, security, and support to growing firms .

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ITP was founded to provide enterprise-level IT to small and mid-sized firms.

We founded IT Productivity in 2017 on one idea: smaller organizations deserve enterprise-level support. When you have the right level of support, it's easier to think about what's possible instead of focusing on limitations.

Incredible things are possible now to make your team more productive and secure. Our job, beyond providing exceptional business IT and security support, is to help you figure out which of those things you actually need. We make sure you feel ready to scale your business with confidence.

We believe technology should clear a safe pathway for both you and your clients to grow.

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Supporting the Unique Needs of Service Providers

As your firm grows, IT risk grows with it, and technology can either deepen or damage your clients' confidence in your services. That's why our ITP365 Managed IT and Cybersecurity service keeps both you and the people you serve feeling supported and secure.

ITP365 is perfect for any service provider who uses the Microsoft 365 ecosystem and wants technology to create an exceptional client experience that drives growth for the organization.

Our team combines exceptional managed IT and security support with executive-level, strategic IT consulting to build a modern, secure, and scalable environment for your firm.

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We support service firms using Microsoft 365.

Your clients trust you with their most sensitive information: financial records, legal matters, personal data. That trust means every technology problem inside your firm eventually reaches a client, a slow response, a delayed file, a security question you cannot answer with confidence.

ITP works with service organizations that use the Microsoft 365 ecosystem and want technology to create an exceptional client experience:

How We Support Your Firm

The ITP365 process is not a one-time project. It's an ongoing, quarterly cycle of evaluation and improvement designed to keep you moving forward and deliver maximum ROI.

1. Clarify.

We start by understanding your business goals and the security risks and friction points working against them.

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2. Align.

We build a roadmap that matches your technology to those goals, for your firm and for the clients who depend on it.

3. Improve.

We carry out the roadmap through ongoing support and strategic guidance, quarter by quarter, year after year.

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This quarterly cycle ensures your technology measurably improves every year, on a schedule you can see.

Our Commitments to You

Supporting the IT and security needs of a services firm is no small task. These are the values we live by and the commitments we've made that are critical in our mission to help you scale your services with confidence.

Be Helpful.

We own outcomes, handle the details, and remove friction so your team can focus on what matters.

Keep Promises.

Deadlines are real. Service-level agreements, the response and resolution times we commit to in writing, are enforced. Progress stays visible, and there are no surprises.

Act with Intention.

Roadmaps tie to your goals, checkpoints happen every quarter, and decisions are grounded in outcomes.

Design for Reliability.

Proven playbooks, clear ownership, and performance you can audit.

Keep Improving.

Quarterly reviews, ongoing training, and steady, measurable gains in security, productivity, and return on investment.

Our security work is guided by published standards and verified by CIS

ITP builds on a Microsoft-first foundation guided by three published security standards: Zero Trust, the CIS Controls, and NIST frameworks. The CIS Controls are a prioritized set of security safeguards published by the Center for Internet Security. NIST, the National Institute of Standards and Technology, publishes the security frameworks that U.S. regulators and insurers most often reference.

The Center for Internet Security has awarded ITP its CIS Controls Accreditation, which means an independent body has verified that ITP implements those safeguards to the CIS standard. When a client, auditor, or insurer asks how your firm is protected, that verification is evidence you can cite.

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Two ways to start working with ITP

Take the IT Risk Assessment

If your firm runs on Microsoft 365, the assessment connects to your environment, read-only, nothing installed, no disruption to your team. You receive a report on where your firm stands: a plain-language summary for leadership, backed by full technical detail for anyone who wants to go deeper.

Schedule a Consultation

If you would rather begin with a conversation, tell us about your firm and where you want it to go. We will help you discover whether ITP is the right IT support company for your business goals.